Privacy Policy

1. Information We Collect

Citta Games collects various types of information to provide you with the best possible gaming experience:

• Personal Information: Name, email address, date of birth, and contact details when you register with Citta Games
• Account Information: Username, password, and account preferences for your Citta Games account
• Financial Information: Payment method details and transaction history for deposits and withdrawals
• Gaming Activity: Game preferences, playing history, and betting patterns on Citta Games
• Technical Information: IP address, device information, and browser data for security and optimization

2. How We Use Your Information

Citta Games uses your information for the following purposes:

• Account Management: To create and maintain your Citta Games account
• Game Services: To provide access to our casino games and gaming features
• Customer Support: To assist you with any questions or issues related to Citta Games
• Security: To protect your account and prevent fraud or unauthorized access
• Improvements: To enhance the Citta Games platform and user experience
• Compliance: To meet legal and regulatory requirements

3. Information Sharing and Disclosure

Citta Games is committed to protecting your privacy and will not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who help us operate Citta Games (payment processors, hosting services)
• Legal Requirements: When required by law or to protect the rights and safety of Citta Games users
• Business Transfers: In the event of a merger or acquisition involving Citta Games
• Consent: When you explicitly give us permission to share your information

4. Data Security

Citta Games implements comprehensive security measures to protect your personal information:

• Encryption: All data transmitted to and from Citta Games is encrypted using industry-standard SSL technology
• Access Controls: Strict access controls limit who can access your personal information within Citta Games
• Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities
• Employee Training: Citta Games staff receive regular training on data protection and privacy best practices

5. Data Retention

Citta Games retains your personal information only for as long as necessary to provide our services and comply with legal obligations:

• Active Accounts: Information is retained while your Citta Games account remains active
• Legal Requirements: Some information may be retained longer to comply with gaming regulations
• Account Closure: Upon account closure, Citta Games will securely delete or anonymize your data

6. Your Rights and Choices

As a Citta Games user, you have the following rights regarding your personal information:

• Access: Request a copy of the personal information Citta Games holds about you
• Correction: Update or correct inaccurate information in your Citta Games account
• Deletion: Request deletion of your personal information from Citta Games systems
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications from Citta Games

7. Cookies and Tracking Technologies

Citta Games uses cookies and similar technologies to enhance your gaming experience:

• Essential Cookies: Required for basic Citta Games functionality and security
• Performance Cookies: Help us understand how users interact with Citta Games
• Functional Cookies: Remember your preferences and settings on Citta Games
• Marketing Cookies: Used to deliver relevant content and offers from Citta Games

You can control cookie settings through your browser preferences, though disabling certain cookies may affect Citta Games functionality.

8. International Data Transfers

Citta Games operates globally and may transfer your information to countries outside your residence. We ensure that all international transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Children's Privacy

Citta Games is committed to protecting the privacy of children. Our services are intended for users aged 18 and above. We do not knowingly collect personal information from individuals under 18. If you believe Citta Games has collected information from a minor, please contact us immediately.

10. Changes to This Privacy Policy

Citta Games may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through our platform or via email. Continued use of Citta Games after such changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions about this privacy policy or how Citta Games handles your personal information, please contact us:

• Email: [email protected]
• Address: Citta Games Privacy Team, [Company Address]
• Support: Visit our support page for assistance

12. Effective Date

This Citta Games Privacy Policy is effective as of January 1, 2025, and will remain in effect until updated or replaced.